Position Summary

The Digital Shelf Specialist (DSS) manages product page content on e-commerce websites – including amazon.com, walmart.com, Instacart, Target, homedepot.com and more – and help guide our clients to represent their products in the best way possible. The DSS manages and writes content for clients in many industries and works on large-scale e-commerce projects.  They are directly responsible for all assigned clients’ digital product page content, and are expected to work closely with clients, Account Managers, Strategic Business Advisors (BMCOE), Content Account Managers, and other members from the Digital Shelf Specialist and Digital Artist teams.To be successful, the DSS will need to learn quickly, stay on top of new e-commerce trends, and be a motivated independent worker. Attention to detail, the ability to shift focus to different types of projects, manage several ongoing projects at once, and write and work efficiently in Excel.

Essential Job Duties and Responsibilities

Supervisory Responsibilities

Direct Reports

- This position does not have supervisory responsibilities for direct reports

Indirect Reports

- This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

- Travel and Driving are not essential duties or functions of this job 

- Travel up to           5%

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required):       Bachelor's Degree           or equivalent experience

• Field of Study/Area of Experience: 1-3 years of experience in e-commerce, copywriting, project management or similar preferred

Skills, Knowledge and Abilities

• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Preferred: Background in e-commerce, copywriting, or technical writing

• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook
• Excellent inter-department relationship skills
• Ability to work effectively with management
• Ability to research and analyze data effectively
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding ASM Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

• Write, edit and proof content for online commerce through:
• Assessing data and information needs for content projects
• Synthesizing meeting notes, sell sheets and other data into clear and engaging content
• Creating a narrative or voice that represents a company or brand
• Developing enhanced content, graphics and page layout for online retail sites for various Sage Tree clients; write, edit and proofread new content while ensuring that all documents meet established content standards
• Recognize and solve data problems and inconsistencies
• Develop and maintain relationships with clients & internal sales team: develop client-deliverables including setup sheets, proposals and more, and present information effectively and persuasively.
• Set up SKUs on retailers' operating systems.
• Work with the Trade Marketing Manager to help evaluate market segmentation, competitive analysis, product positioning and new product launch programs for clients' online business; also work with the team to keep product information up-to-date on our servers

Supervisory Responsibilities

Direct Reports
- This position does not have supervisory responsibilities for direct reports
                
Indirect Reports
- This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job 

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor's Degree or equivalent experience
     
Field of Study/Area of Experience:  preferably in Journalism, Marketing, Math, or Finance - writing and analytical background necessary
0-2 years of experience in e-commerce or writing

Skills, Knowledge and Abilities

• Avid web user

• Proficient In Excel spreadsheets  •required•

• High level of initiative and ability to work under minimal supervision
• Strong writer with an eye for creating engaging content
• Experience in how to tell a story using words, graphics and rich media
• Strong attention to detail and ability to work under tight deadlines
• Ability to achieve success by transforming ambiguity into clear standards
• Excellent interpersonal skills including written and oral communication skill
• Proficiency with Microsoft Office products desired - graphics experience a plus
• Desire to contribute to a positive work environment and create success for clients and team members
• Ability to manage large amounts of data and streamline processes
• Passion, integrity and energy
• Knowledge of basic SEO best practices and keyword research
• Ability to build relationships across teams and clients
• Ability to interview, train and manage team members

Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.